Disclosure: This Stitch Fix vs Trunk Club post contains referral links, which means if you purchase through my Stitch Fix or Trunk Club links, I will receive credit towards future purchases.
I have a confession to make. I hate shopping for clothes. But there’s a problem. I love acquiring new outfits. Enter my life saver. Style boxes sent to my door. Today I’m comparing the two most popular options, Stitch Fix vs Trunk Club.
Stitch Fix has been around for quite a while, and I received my first fix way back in 2013. For a while, I was on a three week rotation, so I’ve got a lot of experience. They send five items per fix of all types of clothing from casual to cocktail, shoes, jewelry, handbags, and outerwear.
Here’s how it works:
- Sign up and fill out a style profile. It asks you about your body type and sizes, whether or not you’re pregnant (they have maternity clothes), how you like your clothes to fit, and about your style. There are groups of clothing styles and you determine how much you like or dislike them. This was a bit of a challenge for me, because I’d like a couple of pieces in a grouping, but hate others. Not to worry, though. If you find your fixes aren’t matching your style, you can always go back and edit your style profile. In the four years that I’ve been using Stitch Fix, the style choices haven’t changed. I think they’re due for a refresh. Last, they ask how often you wear clothes for specific occasions, anything you don’t want in your fixes, and your budget. You also get an opportunity to share your Pinterest boards and other social media and make any comments about things you like and don’t like. I wrote something about never sending me things with a blouson waist.
- Schedule the date you’d like your fix to arrive and make any comments about what you’d like the focus of your box to be.
- Pay your $20 styling fee, which is applied to anything you purchase. If you purchase nothing and send the whole box back, you’re out the $20.
- Wait for your fix to arrive. If you’re nosy like me, you can log in online or on the Stitch Fix app once your fix has shipped and click checkout. There you’ll see what’s on the way. Once it shows up at your doorstep, try everything on. Sometimes you’ll pull something out of the box and think, I would never pick this out. But that’s sort of the point. Someone else is shopping for you and you’re not wearing the same old stale outfits (guilty!).
- Checkout. Decide what to keep and what goes back. This can be tricky, particularly with two incentives. The first is that you’ll likely want to purchase something to avoid losing your styling fee. The second is that if you buy all five items you’ll get a 20% discount. Try not to get caught up in the incentives. The last time I cleaned out my closet, a lot of Stitch Fix purchases went to the donation pile because I didn’t want to lose my $20 or I wanted that 20% off. Once you’ve decided, make sure to include the feedback you’re prompted for. This will help your stylist do even better next time.
- Pack up the things you’re sending back in the packaging provided and schedule a USPS pick up or drop it off at the post office.
Trunk Club for men has been around for quite a while, and it opened up to women in 2015. Initially, Truck Club didn’t charge for your trunk and you paid only for the items you kept. Times were good. Now, there is a $25 styling fee.The Trunk Club enrollment process works much the same as Stitch Fix at they start. They ask if you like certain styles, what areas of your body you prefer to conceal, where you typically shop, and your sizing.
Here’s where things differ. At the end of the questionnaire, you’re introduced to your stylist and you begin a chat from there. When I signed up, my stylist strongly encouraged a phone conversation. I thought this might be awkward, but it wasn’t and I would recommend it. Though, I only chatted with my stylist that once and she has since left, and now I communicate exclusively through the chat feature on the Trunk Club app. Scheduling with Trunk Club is less structured than with Stitch Fix. The first time your stylist will guide you through via chat, but in the future, you’ll just message your stylist and say, “Hey, I’d like to schedule a trunk,” and the conversation will go from there. If your stylist isn’t immediately available, you may want to just go ahead and specify what you’d like in your trunk so you avoid delays.
Stitch Fix vs Trunk Club: The Good
- You can pick the exact date you’d like to schedule your fix for.
- It’s quick and easy once you’re set up.
- The process is guided.
- Fixes get better over time.
- You can request specific items that you’ve seen on Pinterest.
- They have great customer service.
- You get 20% off if you buy all five items.
- You can chat directly with your stylist on the phone, through email, or on the app.
- Previewing your trunk allows you to approve/veto anything you see.
- You can set a firm budget, which my stylists have always respected. You might have seen other reviews of Trunk Club stating the items are a pricey. It’s true they can be, but when I told my stylist I didn’t want to spend more than $100 for any one item, she happily obliged and didn’t give me any grief.
- A large range of items are available, including designer pieces.
- You can get 7-12 pieces per trunk.
- You’re much less likely to end up with a dud trunk and lost styling fee since you’re able to preview, send feedback, and ultimately approve before your trunk is shipped.
Stitch Fix vs Trunk Club: The Bad
- The quality of some items can be questionable. I haven’t encountered the a lot, but I have had a couple of items fall apart on me.
- What you get is a complete surprise. You can ask for certain things, but nothing is a guarantee. You’re really at the mercy of your stylist.
- You never communicate directly with your stylist. You write requests, but there’s no response or mechanism for your stylist to ask you to clarify a request.
- The incentives can persuade you to keep things you really don’t want.
- You can’t set a precise budget.
- You lose your styling fee if you don’t buy anything.
- Because you have the power of veto, you might miss something you would have really liked.
- You can request a trunk, but it could take some time before your stylist is available to chat about it. And if you don’t see their message right away, you could end up in a game of chat tag, which can delay the process a bit.
- Giving honest feedback can feel a bit uncomfortable if you’re sent a trunk that feels completely wrong, since you’re chatting in real time with a real person. Just remember, this is their job and they want to get it right.
And the winner of the Stitch Fix vs Trunk Club battle is…
To me, Trunk Club is the way to go if you have to choose one. Don’t get me wrong, I still schedule a fix every now and then, and it is an awesome service. I am complimented often on a lot of the items I’ve purchased from Stitch Fix. But Trunk Club allows me more control, more options per box, and in my opinion, higher quality items. While both offer some degree of customization, Trunk Club feels much more personal and customized.
What do you think? Do you have any style box tips or another styling service you like? Stitch Fix vs Trunk Club: Who is your winner?